SUPPORT

Support

Product Support from Mizer Motor Works, Inc. -         Mizer Motor Works Inc. (MMW®) products are designed and manufactured at our facilities in Santa Clara, California.  MMW® sources components from vendors around the world to bring the highest quality product to market.  Our Quality department tests all components to ensure that they meet our product standards and will provide a safe riding environment for our customers.  Our quest to "build the world's safest motor scooters," includes locating and purchasing the finest products from U.S. component manufacturers, contracting with U.S. metal shops and fiberglass fabrication facilities to provide structural stability, working with our internal U.S. design team to add “curb” appeal, and consulting with Taiwan's largest auto parts manufacturer to design and build patented suspension and drive components.

The first U.S. company to manufacture three-wheel motor scooters on a commercial basis, MMW® provides factory support for all manufactured products to our Dealer base.  With an annual production capacity estimated at more than 50,000 units per year, our support organization is designed to deliver parts and technical service within a 24 hour window. With 95% of our sales and service generated by our Dealer network, we have the ability to service customers in North, Central & South America, the European Union, Australia and Southeast Asia.  Our large-scale distribution network, including Sales branches through the U.S. offer high-quality products, prompt delivery and close cooperation with our Dealer Network.

Our products are characterized by the following features:

1.   Consistent high quality standards achieved by using advanced manufacturing technology

2.      ISO9001 approved, with EPA, DOT and C.A.R.B. certifications

3.      Convenient and reliable to use

4.      Distinguished streamlined appearances and stylish designs

5.      Economical and powerful engines

6.      Available at competitive prices

7.      24 X 7 support & parts availability  

MMW® guarantees comprehensive after-sales service, a complete range of spare parts and technical support to the Dealers in our network.

We will make a sincere effort to respond in a timely manner to your requests for support and parts information. 


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